Hire Us
As opposed to the “big box” managers, Carlisle approaches every client as a unique partner.
Every apartment community and geographic market has its unique challenges. But by being flexible and open to customized solutions, we create successful, long-lasting relationships with our third-party clients.
Customization
We believe the opportunity to build customized solutions creates a longer and more successful partnership
Due to our smaller, more agile size, Carlisle provides customized deliverables for our clients, giving us a distinct advantage over the larger apartment managers. As opposed to the standardized contracts, market reports, and marketing/operations strategies you get from the “big box” managers, Carlisle approaches every client as a unique partner.
Building upon a foundation of proven, yet flexible operational practices, we work with each partner to ensure our mutual goals are met.
To help us understand the unique aspects of your community, we look at both resident trends and feedback. We gather this through both quantitative (resident surveys, social media trends, etc.) and qualitative methods (focus groups). When residents feel like their opinions matter, they are more likely to renew their lease and become longer-term members of the community. Reduced resident turnover improves the community’s stability, both financially and from a resident point-of-view.
How We Customize
Monthly Executive Reports
Property Management Agreements
customized Software reports
customized financial packages
competitive market surveys
Transparent Business Practices
Every successful business relationship is built upon mutual trust, integrity, and results.
At Carlisle, we believe successful business relationships also require transparent business practices. Unlike other companies, we have no hidden fees. Whether it’s our Property Management Agreement (PMA), our third-party vendor pass-through cost, or other financial points of the PMA, you won’t have any surprises after the fact. What you see is what you get. There should never be any confusion or contention when it comes to the execution of our mutual contract.
As fiduciary stewards of your asset, we are careful to deploy capital wisely, as if it were our own. We ensure transparency by providing extremely detailed financial reports, never combining or “rolling up” multiple line items into vague, lump sum entries.
Our rates are your rates. You can’t get more transparent than that!
As part of our partnership role, Carlisle negotiates aggressively on behalf of our clients with third-party vendors. By being a part of the Carlisle family, you will benefit from our economies of scale, garnering lower rates that you would not be able to negotiate on your own.
And importantly, we do not charge you extra for this through a mark-up as other companies often do. This also applies to other negotiated contracts, like marketing/ advertising agencies, interior designers, procurement items (flooring, appliances, etc.) and property insurance.
flexibility
Our ability to be flexible in how we respond to your needs allows us to develop action plans designed specifically for your asset.
Prior to signing a property management agreement, we work with you to establish the scope of what you want Carlisle to deliver. We view the property management agreement as a term sheet that should be viewed as a mutually beneficial agreement.
We do not believe that a “cookie-cutter” contract benefits either side. Reasonable edits to language and terms is expected and encouraged. If you need for us to work directly with your banks/lenders, we are flexible enough to do so.
Flexibility in How We Manage Your Asset
Operations
We will work closely and as frequently as requested with Owners and Asset Managers to provide operational accountability and transparency.
Marketing
We will help determine what marketing package and SEO solutions work best for your property.
Financials
Different Owners & Asset Managers sometimes prefer different financial reports. We will work with you to customize your reporting packages.
Our flexibility means we are able focus on what’s important to you.
When the need arises, our trained associates are able to take the lead, managing third-party vendors on specific initiatives such as marketing campaigns, signage, promotional materials, website designs, social media, public relations, interior upgrades and design, amenity enhancements, and more.
Our Size
Carlisle is “the” right-sized apartment management company.
Unlike our big-box competition, our clients aren’t just another faceless line on a spreadsheet, lost in a sea of countless others. While we have the scale to provide our clients with the latest software platforms, extensive financial reporting, strategic marketing/advertising campaigns, and the most dedicated on-site associates in the industry, you are always more than just another client to us. At Carlisle, we don’t forget who helped us get where we are today, nor the fact that our success is contingent upon the success of our partners.
Like you, we are also owners. We think and act in your best interest because we understand your perspective, your challenges, and your expectations as an owner. Our size allows us to be nimble and flexible, responding quickly to changes in our markets and in the industry. By having fewer layers of bureaucracy, we are able to provide you direct access to all levels of our organization — from the on-site teams to the executive officers. That means faster recommendations/ approvals, expedited invoice processing, and immediate follow-up to your requests.
The Right Choice for the Right Reasons.™
No matter what your property type may be, Carlisle is the right choice.
Unlike many of our larger competitors, Carlisle has the experience and expertise to manage the broad spectrum of property types and stages; from high-rise to mid-rise to garden, from urban to suburban to rural, from development to lease-up, from stabilized to renovation. And we lead ALL of our competitors in successfully managing affordable housing. We have a deep knowledge in how to efficiently navigate through all of the government requirements, red tape, and intensive regulations.
Simply said, no matter what type of asset you have, where it is located, or what stage of development it is in, we are right-sized to manage it and to provide you with the value-added attention you need.